Shipping policy
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Delivery Information
At PaintLab.ie, we work hard to get your order packed and dispatched as quickly and carefully as possible.
Whether you're ordering a few decorating essentials or stocking up for a larger project, we aim to make delivery straightforward, reliable, and easy to understand.
Order Dispatch Times
Orders placed before 12:00pm (Monday to Friday) are usually dispatched the same working day.
Orders placed after 12:00pm will usually be dispatched the next working day.
Orders placed on Saturday, Sunday, or public holidays will be processed on the next working day.
Delivery Locations
We currently ship to:
- Republic of Ireland
- Northern Ireland
- Scotland
- Wales
- Austria
- Belgium
- Croatia
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Hungary
- Italy
- Luxembourg
- Netherlands
- Poland
- Portugal
- Romania
- Spain
- Sweden
- Bulgaria
If your country is not listed and you'd like to place an order, please contact us at sales@paintlab.ie and weāll do our best to help.
Shipping Rates & Delivery Estimates
We use DPD for most domestic andĀ international shipments.
Republic of Ireland
- ā¬6.99
- Free delivery on orders over ā¬75
- Estimated delivery: 1ā3 working days
United Kingdom
- ā¬12.99 (up to 30kg)
- Free delivery on orders over ā¬99
- Estimated delivery: 2ā4 working days
Poland
- ā¬10.80 (up to 10kg)
- ā¬18.80Ā (10Kg - 20Kg)
- ā¬29.50Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Sweden
- ā¬14.80Ā (up to 10kg)
- ā¬25.99Ā (10Kg - 20Kg)
- ā¬34.30 (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Portugal
- ā¬13.20Ā (up to 10kg)
- ā¬22.20Ā (10Kg - 20Kg)
- ā¬34.30Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Romania
- ā¬24.20Ā (up to 30kg)
- Estimated delivery: 2ā5 working days
Netherlands
- ā¬10.80Ā (up to 10kg)
- ā¬14.50Ā (10Kg - 20Kg)
- ā¬16.90Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Luxembourg
- ā¬10.80Ā (up to 10kg)
- ā¬16.80Ā (10Kg - 20Kg)
- ā¬19.99Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Italy
- ā¬16.10Ā (up to 10kg)
- ā¬30.90Ā (10Kg - 20Kg)
- ā¬48.80Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Iceland
- ā¬19.50Ā (up to 10kg)
- ā¬39.50Ā (10Kg - 20Kg)
- ā¬46.60Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Hungary
- ā¬10.80Ā (up to 10kg)
- ā¬18.50Ā (10Kg - 20Kg)
- ā¬29.20Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Greece
- ā¬25.00Ā (up to 10kg)
- ā¬53.00Ā (10Kg - 20Kg)
- ā¬63.00Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Germany
- ā¬10.80Ā (up to 10kg)
- ā¬18.00Ā (10Kg - 20Kg)
- ā¬24.80Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
France
- ā¬12.50Ā (up to 10kg)
- ā¬21.50Ā (10Kg - 20Kg)
- ā¬28.90Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Denmark
- ā¬13.40Ā (up to 10kg)
- ā¬22.10Ā (10Kg - 20Kg)
- ā¬28.50Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Czechia
- ā¬10.80Ā (up to 10kg)
- ā¬16.60Ā (10Kg - 20Kg)
- ā¬23.50Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Croatia
- ā¬14.00Ā (up to 10kg)
- ā¬29.00Ā (10Kg - 20Kg)
- ā¬48.00Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Belgium
- ā¬9.99Ā (up to 10kg)
- ā¬13.99Ā (10Kg - 20Kg)
- ā¬14.99Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
Austria
- ā¬12.99Ā (up to 10kg)
- ā¬13.99Ā (10Kg - 20Kg)
- ā¬14.99Ā (20Kg - 30Kg)
- Estimated delivery: 2ā5 working days
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Important Delivery Notes
While we aim to deliver all orders within the estimated timeframe, occasional delays can happen.
PaintLab.ie cannot be held responsible for delays caused by circumstances outside our control, including:
- courier delays
- customs clearance
- severe weather
- transport disruption
- strikes
- public holidays
- other unforeseen events
If your order is delayed, weāll always do our best to help track it down and resolve the issue quickly.
Click & Collect
We offer Click & Collect at checkout for customers who would prefer to collect their order in person.
In many cases, your order can be ready for collection in as little as 1 minute, depending on stock availability.
Collection Address
PAINT LAB
Unit D1, Ballymount Drive
Ballymount Industrial Estate
Dublin, D12 CY99
Youāll receive confirmation once your order is ready for collection.
Tracking Your Order
Once your order has been dispatched, youāll receive a shipping confirmation email with your tracking details.
You can also use our Track Your Order page from the website navigation to check:
- delivery progress
- parcel status
- expected delivery date
If you havenāt received your tracking email, please check your spam/junk folder first before contacting us.
Missing, Damaged or Delayed Orders
If your order has not arrived, arrives damaged, or there is an issue with delivery, please contact us as soon as possible at orders@paintlab.ie.
Where appropriate, we may be able to offer:
- a replacement
- a refund
- or another suitable resolution depending on the situation
To help us resolve delivery issues quickly, please report any problems within 30 days of placing your order.